Troubleshooting

Problem

Possible cause

Solution

Check to make sure the tongue of the frame part does not turn inwards.

The routed pockets do not correspond with the specified dimensions.

  1. Remove the frame part.
  2. Check the milling dimensions.
  3. Install the frame part.

The routed pockets are dirty.

  1. Remove the frame part.
  2. Clean out the routed pockets and remove any splinters.
  3. Install the frame part.

The cover cap is not correctly positioned.

  1. Remove the frame part.
  2. Check the position of the cover cap.
  3. Install the frame part.

The tongue comes into contact with the profile.

  1. Remove the imperfections.

The product is defective.

  1. Replace the product.

The anti-lift device is not activated.

The door leaf has been removed.

  1. Hang the door leaf and activate the anti-lift device.

The door leaf rubs against the door frame.

The door leaf is set too high or too low.

  1. Observe the specifications provided by the profile manufacturer.
  2. Check to make sure all the screws are secure and tighten them if necessary.
  3. Adjust the height.

The airgap is set too big or too small.

  1. Observe the specifications provided by the profile manufacturer.
  2. Check to make sure all the screws are secure and tighten them if necessary.
  3. Adjust the airgap.

The door is difficult or impossible to close.

The closing pressure is too high.

  1. Observe the specifications provided by the profile manufacturer.
  2. Check to make sure all the screws are secure and tighten them if necessary.
  3. Adjust the closing pressure.

The door has too much play.

The closing pressure is too low.

  1. Observe the specifications provided by the profile manufacturer.
  2. Check to make sure all the screws are secure and tighten them if necessary.
  3. Adjust the closing pressure.