Troubleshooting

Problem

Possible cause

Solution

The window has come off its hinges.

Misuse

, the Hanging the sash.

The comfort mushroom cam does not move smoothly into the striker.

The comfort mushroom cam has moved during cleaning.

, the Airgap adjustment comfort mushroom cam.

The opening restrictor S is not functioning.

The extension arm is not hooked into the sash part.

, the Hooking the extension arm on the opening restrictor S into place.

The opening restrictor C is not functioning.

The spring on the extension arm has moved.

, the Positioning the spring on the opening restrictor C.